With the correct payment status of your Apple’s account the buying from AppStore seems to be routine that is not worth the attention. Nevertheless, sometimes, attempts to buy a new app from AppStore may become very annoying. You promised to download the desired app but instead you get "unable to purchase" message. Don't panic, change can come quickly and easily. Just follow the simple steps for iPad / iPad 2 / iPad 3 / iPad 4 or for the newest Retina iPad mini / iPad Air:
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- Set correct date and time on your tablet.To be successful purchase from AppStore requires them to be set correctly.
- Disable the Web acceleration software (if any) on your iconic tablet.
- If you are connecting via WiFi make sure that your router does not close 80 and 443 ports.
If you are purchasing via iTunes
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- Set correct date and time on your computer.
- Disable temporarily your security software. The issue may be caused by third party security software that prevents Apple tablet from communication with Apple resources on your PC.
- Disable the Web acceleration software (if any) on your computer.
- Following the path C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\ (for Windows XP) or C:\ProgramData\Apple Computer\iTunes (for Vista/Win7) remove SC Info folder (if there). This will ensure that folder required to authorize your iTunes Store purchases lives safely on you PC.
If you an owner of MAC
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- log in an administrator account
- choose Go to Folder from the Go menu in the Finder
- type: /Users and click Go. If the Shared folder exists type sudo chmod -R 777 /Users/Shared (on OS X v10.5.8 and earlier) or sudo chmod -R 1777 /Users/Shared/ (on OS X v10.6 or later). If the Shared folder does not exist type into the Terminal window sudo mkdir -p /Users/Shared/ .
- apply sudo chmod -R 777 /Users/Shared (on OS X v10.5.8 and earlier) or sudo chmod -R 1777 /Users/Shared(on OS X v10.6 or later).
- After all manipulations done, restart your computer and try to purchase once more.
If "unable to purchase" persists the problem may lay more dipper that is in corrupted downloads.28.sqlitedb file on your tablet. To fix this :
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- Install on you computer any program that allows to browse files on Apple tablet.These may be iExplorer (formerly iPhone Explorer) or iTools or any other one you are aware of. Note that the use of either iTools or iExplorer doesn’t require jailbreaking your device.
- Connect iPad to computer and launch say iTools. We recommend this one as it is much more stable than iExplorer. The official site is here.
- Locate the "FileSystem/Downloads" folder (or the “…/Media/Downloads” folder if you use iExplorer) and delete downloads.28.sqlitedb file from it. (This will not harm your device. iOS will recreate this file after restart).
- Disconnect iPad from computer and turn it off.
- After 30 seconds turn the tablet ON and try to purchase again.
Fiddling with tablet may encourage you to unveil 50+ secrets that can help you maintain iPad.